Privacy Policy

Fluor Neon
Website: fluorneon.com
Effective Date: [04/18/2026]

At Fluor Neon, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit fluorneon.com (the “Site”) or make a purchase from us.

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you place an order, contact us, or interact with our Site, we may collect information such as:

  • Full name
  • Shipping address
  • Billing address
  • Email address
  • Phone number
  • Payment information
  • Order details
  • Any information you provide when contacting customer support

Automatically Collected Information

When you browse our Site, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website
  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations, shipping updates, and service-related messages
  • Improve our website, products, and services
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations
  • Send marketing emails or promotions, when permitted by law

3. How We Share Your Information

We may share your information with trusted third parties only as necessary to operate our business, including:

  • Payment processors
  • Shipping carriers and logistics partners
  • Website hosting providers
  • E-commerce platform providers
  • Analytics and marketing service providers
  • Legal or regulatory authorities, if required by law

We do not sell your personal information for money.
However, some data sharing with analytics, advertising, or similar tools may be considered “sharing” under certain U.S. privacy laws.

4. Payments

Payments made on our Site may be processed by third-party payment providers, including PagSeguro and other payment service providers we use. We do not store your full credit card details on our own servers unless explicitly stated otherwise by the payment provider integration.

We recommend reviewing the privacy policy of the payment provider used during checkout for more information on how your payment data is handled.

5. Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to:

  • Keep the Site functioning properly
  • Remember user preferences
  • Understand how visitors use the Site
  • Improve performance and user experience
  • Support marketing and advertising efforts

You can usually control cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Complete transactions
  • Comply with legal, tax, accounting, and regulatory obligations
  • Resolve disputes and enforce our agreements

7. Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have certain privacy rights regarding your personal information, such as the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of certain types of data sharing or marketing communications
  • Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us at:
[insert contact email]

We may need to verify your identity before processing your request.

9. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and other California privacy laws, including the right to know what personal information we collect, request deletion, correct certain information, and opt out of certain sharing practices where applicable.

To make a privacy request, contact us at:
[insert privacy email]

10. Email Marketing

If you subscribe to our newsletter or agree to receive promotional emails, we may send you updates, offers, and marketing messages. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

11. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

12. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it. Rules for children’s data in the U.S. are governed in part by COPPA.

13. International Users

If you access our Site from outside the country where our servers or service providers are located, your information may be transferred to and processed in other countries where data protection laws may differ from those in your jurisdiction.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Effective Date” at the top.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Fluor Neon
Website: fluorneon.com
Email: [insert email]
Business Address: [insert address, if applicable]